Links to rural bus routes
• Coromandel 25 • Hamilton - Te Kauwhata - Meremere - Pukekohe 44 • Huntly 21 • Huntly internal service • Leamington/Cambridge 20 • Mangakino to Taupo • Mangakino to Tokoroa • Paeroa 22 • Raglan 23 • Taupo Connector • Te Awamutu 24 • Te Kauwhata to Huntly 42
On this page:
What's new
The BUSIT! crew will be providing bus information and giving away free Night Rider tickets at orientation week events.
Visit the crew:
Tuesday, 23 February at WINTEC Avalon Drive campus
Wednesday, 24 February at WINTEC city campus
Wednesday, 3 March at University of Waikato (on the village green)
Find out more in the PDF below:
Night and day
(619 kb, 88 seconds to download, 56k modem)
-
Fare increases from 1 December 2009
From 1 December 2009 our bus fares have increased. This was a planned increase and is necessary to maintain the present level of service.
|
New |
| Cash |
Adult |
$3.00 |
|
Child |
$1.80 |
| Busit card |
Adult |
$2.20 |
|
Child |
$1.30 |
|
60+ |
$1.60 |
| Day Saver |
Adult |
$6.00 |
|
Child |
$3.00 |
Due to major road works there is congestion on Kahikatea Drive, Lorne Street and Ohaupo Road. This may cause delays to the following services until further notice - Orbiter, Glenview, Mahoe, Fitzroy
To help passengers easily identify which Orbiter bus stops connect with other bus services a red 'Transfer' sign will be placed on appropriate bus stop poles.
The 'BUSIT!' card
BUSIT! card guidelines and useful tips
How much does a BUSIT! card cost?
A new BUSIT! card costs $15 (non-refundable), but you are given a $10 credit to get you started!
Benefits of a BUSIT! card
- Discounted fares.
- You do not have to carry cash every time you ride a bus.
- It makes traveling on buses easy for individuals who have trouble handling cash.
BUSIT! cards also make excellent gifts!
60+ BUSIT! card
The initial card issue cost is $15, however this card entitles the bearer to even greater discounted travel between the hours of 9am and 3pm Monday to Friday, and all day Saturday.
Please advise the driver you have a 60+ card when boarding, so they charge you the correct fare. If you do not inform the driver when boarding, they will not be responsible for you being charged the full BUSIT! card fare.
Keep your BUSIT! card purchase receipt
When you buy your new BUSIT! card, keep your receipt - it contains your BUSIT! card serial number. If you lose your BUSIT! card we will use your serial number to track the credit amount left on your card.
Where can I purchase and top up my BUSIT! card?
You can purchase or top up a BUSIT! card from:
- The BUSIT! or I-site counters at the transport centre on the corner of Bryce and Anglesea Streets. Pay with cash, eftpos or credit.
- Your bus driver. Pay with cash only - excludes 60+ cards.
- Environment Waikato's Hamilton office at 401 Grey Street, Hamilton East. Pay with cash or eftpos, no credit.
When topping up your BUSIT! card, the minimum amount is $10. When you load money onto your card, please keep your receipt and check the amount loaded is correct.
Lost BUSIT! cards
Replacement BUSIT! cards cost $5. If you have kept the original purchase receipt of your BUSIT! card (that has the serial number on it), and your most recent bus ticket, we can transfer that credit onto a replacement card. This can only be transfered if your credit amount is above $10. If the credit amount is below $10, you will need to pay the difference to make it up to $10. For example, if the credit on your card is $5.80, you will need to pay $4.20 to top up the card to $10.
If you do not have a recent BUSIT! ticket (which contains your card's credit balance), you will have to wait until the beginning of the next month for your card balance to be available to us. We accept no responsibility for cards we are unable to obtain balances for.
Take care of your BUSIT! card
Your BUSIT! card needs to be looked after like any other electronic card. Please do not bend, scratch, hole punch or physically damage the card in anyway, as this will stop the card from functioning and you’ll need to purchase a replacement card.
Terms and conditions
- BUSIT! cards remain the property of the issuer – Environment Waikato.
- No refunds are made on the loss or damage of a card.
- Stored value on BUSIT! cards cannot be refunded.
- Busit cards can be used on services within the Hamilton city area, as well as Raglan, Huntly, Paeroa, Managakino, Tokoroa and Taupo.
- The holder/owner of this card must abide by the operator’s standard terms and conditions of carriage.
Super Gold Card
Free bus travel is provided to all Super Gold card holders between 9am - 3.00pm and then again from 6.30pm until the end of service, Monday to Friday and all day Saturday/Sunday and public holidays. Find out more about the Super Gold Card.
Child bus pass
Child bus passes are available for children who do not have formal ID, which is required to make use of child bus fares.
Download the request form in PDF format below.
Child bus pass request form
(78 kb, 11 seconds to download, 56k modem)
Send your completed form and a cheque for $20 to:
Please Note: Child Bus pass, busit cards come with $10.00 worth of travel to get you started.
Environment Waikato
PO Box 4010
HAMILTON EAST
Alternatively, visit the Transport Centre or call Environment Waikato's Freephone 0800 800 401 to request a form.
Other services
The Mangakino to Tokoroa bus service runs on Tuesdays, Thursdays and Fridays, leaving Mangakino at 9.30 am and from Tokoroa at 2.00 pm. The bus is wheelchair accessible and priority will be given to mobility passengers and those with medical appointments. For more information about this service, please contact 0800 4BUSLINE.
Check out these companies for inter-regional services:
- Chester Shuttles - Hamilton airport shuttle services.
- Dalroy Express – Hamilton to Auckland, Hamilton to New Plymouth and Hawera.
- Intercity Coachlines – Hamilton to Auckland (and Auckland Airport), Napier, New Plymouth, Palmerston North, Rotorua, Taupo, Tauranga, and Wellington.
- Kiwi Traveller - Rotorua to Taupo, Turangi and Wellington daily.
- Metro Wide Passenger Transport - Hamilton to Tauranga, Hamilton to Waitomo. Contact number: 07 8471009 or 0800 2163876.
- Minibus Express - airport shuttle - Hamilton to Auckland and Auckland to Hamilton.
- Nakedbus.com - Connects most main North Island and South Island centres at least daily..
- Newmans Coachlines – Hamilton to Auckland, Napier, Palmerston North, Rotorua, Taupo and Wellington.
- Super Shuttle – Hamilton airport shuttle services.
- Tranz Scenic – train services.
Total mobility
For total mobility related information visit our Total Mobility page.
Feedback and complaints
We like hearing from you! If you have any suggestions to improve our services, or would like to make a complaint about any problems you have faced using our services, email us.
General information
Our conditions of use for passenger transport aim to ensure your safety and comfort while making travelling on our buses easier and more convenient. If you need any assistance please ask your driver.
Public holidays
Key routes will operate on the public holidays below.
| Labour Day |
Waitangi Day |
| Christmas Day |
Good Friday |
| Boxing Day |
Easter Monday |
| New Year’s Day |
Anzac Day |
| New Year’s Holiday |
Queen’s Birthday |
| Auckland Anniversary |
|
BUSIT! RealTime - Enviroment Waikato has a RealTime tracking system for the Hamilton city bus network. RealTime lets passengers know when the next bus is coming (rounded to the minute) - through electronic display units and audio messages. Just press the button on any RealTime bus pole to find out when ther next bus will arrive.
Did you know that all bus stops are listed at the bottom of each Hamilton route page? Check out where your nearest bus stops are.
Orbiter bus route. Hamilton's Orbiter connects leading attractions such as Westfield Chartwell, the University of Waikato, the Hospital, Dinsdale Shopping Centre, Wintec Avalon Campus, The Base, Flagstaff Shopping Centre and Rototuna. The Orbiter service provides an easy and convenient way of getting around the city.
The most convenient way to get around the Central Business District and it's free! Hamilton's fee CBD shuttle leaves every ten minutes Monday to Friday, 7am - 6pm and Saturday, 9am - 1pm. The shuttle travels in a one way loop from the bus stop opposite the Transport Centre on Angelsea Street, into Caro Street, Alexandra Street, Hood Street, Anglesea Street, Bridge Street, north on Victoria Street, Liverpool Street and then back onto Angelsea Street. Times may vary dependent on road conditions, traffic calming measures, special events and weather conditions.
Signal the bus driver
Please signal the bus driver when waiting at the bus stop. If you do not signal, the driver may not stop.
Alcohol
You may not consume alcohol while travelling on a bus. This is in accordance with the Transport Act and there are no exceptions.
Bus stops
Hamilton City buses can only stop at official Hamilton City bus stops. These bus stops are clearly signposted. Please do not request your driver to stop elsewhere.
Smoking
You are not permitted to smoke on a bus.
Prams
Prams are permitted on buses, but you are responsible for your child's safety. Ensure prams are securely stowed, however please remember that wheelchairs and walkers take precedence in the designated wheelchair space.
Animals
The only animals permitted on Environment Waikato - Hamilton City buses and all regional public transport services are guide dogs.
Timetables
Every effort is made to maintain the advertised timetable, however we cannot make any guarantees that an advertised service will operate.
Lost property
No responsibility will be accepted by the bus companies or Environment Waikato for lost property. If you find a lost article in the bus, please give it to the driver. If you've lost an article on a bus phone the Hamilton Transport Centre on (07) 859 0509 to claim your lost property.
Busline: phone 0800 4 BUSLINE (0800 4287 5463)
This is a free timetable and general enquiry phone line. Operators are available between 6am and 7pm. If you are calling outside of these hours, please leave a message.
Suggestions
You can comment on or make suggestions regarding our bus services by phoning Busline on 0800 4 BUSLINE (0800 4287 5463) or by emailing us.
Fares
For fare prices please visit our Hamilton city fares page or check the individual bus pages. You can also find out more about the 'BUSIT!' card system. The 'BUSIT!' concession card is a cheaper, more convenient way to travel by bus.
Tickets are issued upon payment. If you fail to produce your ticket for inspection you will be required to pay another fare. If paying cash, please try to have the right change ready for the driver.
Children fares
- Children aged under four years travel free.
- Children aged between 5 and 13 years and high school children who show a current high school I.D. card are eligible for a child fare.
For all other fares please refer to the fare table on each timetable page. Find out more about the 'BUSIT!' card system.
School services
Please contact your school office for information on school bus services.
Code of conduct for Hamilton Transport Centre and bus network
You have the right to:
- be treated with respect
- friendly and courteous service
- a safe, clean and comfortable environment in which to wait and prepare for travel.
You are responsible for:
- respecting other peoples' rights
- your own good behaviour
- reporting if you see anyone damaging a bus or the Transport Centre
- paying the correct fare
- following any reasonable instructions from the driver and/or any city or regional council representative and/or any security or NZ Police officer
- using the Transport Centre only for catching a bus or meeting an arriving passenger from a bus.
This means that on the bus and at the Transport Centre you will not:
- threaten, bully or harass other people
- swear or use bad language
- eat, drink or smoke on the bus
- spit or litter
- tag, graffiti or damage anything
- consume alcohol
- loiter or 'hang around' or skateboard (at the Transport Centre).
If you do not comply with this code of conduct, it may result in prosecution and/or removal of your right to use the bus and/or the Transport Centre.
Useful transport links
View Environment Waikato’s transport policies and plans:
Visit the following websites for more information on transport in the Waikato region and New Zealand.
Contact outside office hours
After hours, enquiries or complaints of a general nature should call back during office hours or use our contact form.
Passenger transport service issues, outside office hours, that can not be handled by 0800 4BUSLINE need to be directed to the individual bus operators listed below.
Appropriate issues for contacting the bus operators are:
- the bus has not turned up
- the bus is running really late
- a serious incident has occured
- lost property.
| Hamilton Urban Services, other than those provided by Pavlovich Coachlines |
GoBus 07 846 1975 |
| Hamilton - Raglan |
GoBus 07 846 1975 |
| Orbiter |
Pavlovich 07 8475545, Mobile 021 778991 |
| CBD Shuttle |
Pavlovich 07 8475545, Mobile 021 778991 |
| Rugby Shuttle |
Pavlovich 07 8475545, Mobile 021 778991 |
|
Hamilton - Ngaruawahia - Huntly |
Pavlovich 07 847 5545
Mobile 021 778991 |
| Hamilton - Huntly - Pukekohe |
Pavlovich 07 847 5545
Mobile 021 778991 |
| Hamilton - Cambridge |
Cambridge Travel Lines
07 827 7363 |
| Hamilton - Te Awamutu |
GoBus Hodgson 021 951 786 |
| Hamilton - Morrinsville - Te Aroha - Paeroa |
Turley Motors 07 8848208 |
| Tokoroa - Mangakino |
GoBus 07 886 5399 |
| Mangakino - Taupo |
GoBus 07 886 5399 |
| Taupo Urban |
Waipawa Buses 027 2754275 |
Free bus for the rugby
Free buses leave from Hood St (outside the Knox St carpark). The games are on the following dates and times:
- Friday, 5 March - Chiefs V Reds -7.35pm
- Friday, 12 March - Chiefs V Crusaders - 7.35pm
- Friday, 9 April - Chiefs V Bulls - 7.35pm
- Friday, 16 April - Chiefs V Stormers - 7.35pm
- Friday, 23 April - Chiefs V Cheetahs - 7.35pm
- Saturday, 8 May - Chiefs V Waratahs - 7.35pm
Buses depart every 10 minutes from an hour before kick off and travel via Victoria, Ulster and Abbotsford Sts to the ground. Passengers will be picked up at any official bus stop along the way.
Buses depart directly after the final whistle on Tristram Street near the Mill St intersection. They travel back to the CBD via Anglesea, Knox and Victoria Sts. Drop offs will be made at any official bus stop.
Bus route
Links to bus information
• Accessible journeys pilot project • Hamilton city fares • Hamilton routes • Hamilton Transport Centre • Sunday and public holiday services • SuperGold Card • Total Mobility